Refund Policy

Effective date: August 19, 2026

Timetable Pro subscription payments are processed through Paddle.com Market Limited (“Paddle”), the Merchant of Record. Refund requests and processing also follow Paddle's policies and procedures.

1. How to Request a Refund

Use the “Get help” button in the Paddle receipt email you received after payment
Or contact us at stoneworks.support@gmail.com and we'll connect you with Paddle

2. Refund Criteria

If requested within 14 days of payment and the Service has not been substantially used, a full refund will be issued.
For subscription renewal payments (auto-renewal), refunds are available if requested within 14 days of the renewal date.
Refunds may also be requested where the withdrawal conditions under South Korea's Act on Consumer Protection in Electronic Commerce are met.

3. Cancelling Your Subscription

Separately from refunds, you may cancel your subscription at any time from the “Manage subscription” menu in the Service. You'll keep access to Pro features until the end of the current billing cycle, after which your account automatically switches to the Free plan.

4. Contact

For refund-related questions, contact stoneworks.support@gmail.com.